SRI ASTUTI; R A MARLIEN. Influence of Service Quality, Brand Image and Customer Relationship Management (CRM) on Customer Loyalty. Proceeding of the International Conference on Management, Entrepreneurship, and Business, [S. l.], v. 1, n. 2, p. 272–284, 2024. Disponível em: https://prosiding.arimbi.or.id/index.php/ICMEB/article/view/120. Acesso em: 19 apr. 2025.