WIWIN WINDIHASTUTY; YANI PRABOWO; M.N. FARID THOHA. Classification Methods in Sentiment Analysis of Customers Statisfaction as a Services Improvement Strategy . Proceeding of the International Conference on Management, Entrepreneurship, and Business, [S. l.], v. 1, n. 1, p. 228–231, 2024. Disponível em: https://prosiding.arimbi.or.id/index.php/ICMEB/article/view/74. Acesso em: 5 feb. 2025.